Moving Survey

Thank you for taking our survey.

 

Your feedback is important as we strive to continually improve our service. Your survey will be entirely confidential. Please click the appropriate boxes and submit at the bottom to send the survey.

Please rate the following versus your expectations.

Our Website and Online Experience:
Far ExceedsExceedsMeetsBelowFar BelowNo Opinion
Easy to access
Easy to use
Easy to search for apartment rental info
Accurate and Helpful Online Apartment information
Easy to update/maintain your customer profile and/or criteria
Easy to understand the move and/or rebate concept
Easy to understand how to qualify for the move/rebate
Easy to understand the steps involved with our service
Additional Comments about our website and/or online experience:
Customer Service/Apartment Locating Agents on:
Far ExceedsExceedsMeetsBelowFar BelowNo Opinion
Agent's Attitude
Knowledge about our services
Knowledge about apartment communities/rental info
Responsiveness to your needs
Availability
Overall Service
Additional Comments about your apartment locating agent:
The Moving Process and Moving Services Provided:
Far ExceedsExceedsMeetsBelowFar BelowNo Opinion
Easy to schedule move online (after confirmation number was provided)
Easy to understand "what we move"
Attitude of moving coordinator
Timeliness of their arrival
Attitude of moving team
Accuracy of additional charges (if any)
Overall Services
Additional Comments about your moving experience: